SHIPPING & RETURNS
At Lay & V our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to our customers ensuring that we provide the very highest levels of quality and responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Once we receive an order, we get right to work! Order verification, tailoring, quality check and packaging are done almost immediately. We pride ourselves on our quick turnaround time. All orders are sent to process within 24 hours after the order is received. We ship directly from the United States and you can expect order shipping notification within 2 business days of order confirmation.
Shipping time: This refers to the time it takes for items to be shipped from us to the destination. International delivery usually takes about 10-15 business days. US orders are shipped through Shippo, which offers shipping through US Postal Service, DHL, UPS, Fedex and more. After processing, items usually take between 3-7 days to arrive at their destination.
Return & Exchange Policy
We aim to please! If you wish to return your order you can do so up 14 days from the order date. All returned items are subject to inspection and must be unused, unworn and undamaged. We will exchange or offer you a full refund if returned in the time window above.
We do stand by our product and sincerely hope you love it as much as we do, so if you are not satisfied you can email email@example.com.